Effective Date: [Insert Launch Date]
Last Updated: [Insert Last Updated Date]
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1. Acceptance of Terms
By accessing or using WE Car’s website, mobile apps, and related services (collectively, “the Services”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Services.
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2. Eligibility
You must be at least 18 years old to use WE Car. By creating an account, you confirm that you meet this age requirement and have the legal authority to enter into these Terms.
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3. Use of the Services
You agree to:
• Provide accurate and complete registration information
• Use the Services only for lawful purposes
• Not engage in abuse, harassment, or fraudulent use of the platform
• Comply with all applicable local, state, and federal laws
WE Car reserves the right to suspend or terminate your account if these terms are violated.
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4. Booking and Payments
WE Car provides ride booking, scheduling, and dispatch via our platform.
• Fares are based on base rates + per-mile pricing, shown before you confirm
• All payments are processed securely through third-party providers
• You authorize WE Car to charge your selected payment method upon booking
• Additional charges (e.g. tolls, wait time, cleaning fees) may apply as needed
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5. Cancellations & Refunds
• You may cancel a ride at any time through the app
• Cancellation fees may apply if a driver is already en route or has arrived
• Refunds are issued at WE Car’s discretion and typically returned to the original payment method
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6. Driver Conduct
All WE Car drivers are independent contractors, background-checked, and required to follow professional standards.
• Drivers are not employees of WE Car
• WE Car is not liable for driver negligence or behavior outside the scope of the ride
We encourage all riders to report unsafe or unprofessional conduct immediately.
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7. User Conduct
You agree to treat drivers, staff, and the platform respectfully and not to:
• Damage or soil the vehicle
• Harass or threaten drivers
• Violate local laws while using the service
• Use fake accounts or false identities
WE Car may permanently ban users who violate this policy.
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8. Disclaimers
The Services are provided “as is” without warranties of any kind. WE Car does not guarantee:
• Uninterrupted or error-free service
• Availability of specific vehicles or drivers
• That rides will arrive within a specific time frame
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9. Limitation of Liability
To the fullest extent permitted by law, WE Car shall not be liable for:
• Indirect or consequential damages
• Lost profits or loss of data
• Acts of third parties, including drivers or other riders
• Delays caused by traffic, weather, or airport operations
Total liability shall not exceed the amount you paid for the specific ride in question.
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10. Modifications
WE Car may modify these Terms at any time. We will notify users of material changes via the website or app. Your continued use of the Services after updates constitutes acceptance of the new terms.
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11. Termination
You may cancel your account at any time. WE Car reserves the right to suspend or terminate your access to the Services at its sole discretion.
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12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles. Any legal action must be filed in a court located in New York, NY.
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13. Contact
For questions about these Terms, please contact:
WE Car, Inc.
650 Madison Avenue
New York, NY 10022
Email: legal@we.car