Privacy Policy – WE Car

Effective Date: 2023
Last Updated: 2025

Introduction

WE Car, Inc.  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile applications, and related services (collectively, the “Services”).

By using WE Car, you agree to the practices described in this policy.

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2. Information We Collect

We collect the following types of personal data:

a. Information You Provide
• Name, email address, and phone number
• Pickup and dropoff addresses
• Payment method details (processed securely via third-party providers)
• Preferences and notes you add to your bookings
• Messages and feedback submitted via support

b. Automatically Collected Information
• Device information (model, OS, browser)
• Location data (if location access is granted)
• App usage, interaction logs, and crash data
• IP address and referral source

c. Information from Third Parties
• Identity or contact info from social login (e.g. Apple, Google)
• Payment status from processors (e.g. Stripe)
• Flight information from travel APIs (if connected)

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3. How We Use Your Information

We use your data to:
• Provide and manage ride bookings and driver dispatch
• Process secure payments and issue receipts
• Send updates, confirmations, and trip reminders
• Track trips and support airport pickups
• Analyze usage to improve performance and features
• Comply with legal obligations

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4. How We Share Information

We do not sell your data. We only share information as needed to provide the WE Car service:
• With drivers and dispatch for completing bookings
• With payment processors (e.g. Stripe)
• With analytics and infrastructure partners (e.g. AWS, Firebase)
• With law enforcement or regulatory bodies as required by law

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5. Data Retention

We retain your information for as long as your account is active or as needed to fulfill legal or operational requirements. You may request deletion of your account and personal data at any time.

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6. Your Privacy Rights

Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain types of processing
• Withdraw consent where applicable

To exercise these rights, email privacy@we.car.

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7. Cookies & Tracking

WE Car uses cookies and mobile tracking (e.g. analytics, performance monitoring) to improve the user experience. You can manage cookie preferences via browser settings.

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8. Children’s Privacy

WE Car does not knowingly collect or solicit data from children under the age of 13. If we learn that personal data has been collected from a child, we will delete it promptly.

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9. Security

We implement technical, organizational, and physical safeguards to protect your data. These include data encryption, secure storage, and access controls.

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10. International Users

If you access WE Car from outside the U.S., your information may be processed in and transferred to the United States, where data laws may differ.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the website or app. Continued use of WE Car after changes means you accept the updated policy.