Frequently Asked Questions – WE Car NYC


We’ve compiled the most common questions from our riders to make your WE Car experience as smooth as your ride.

FAQ | We.Car | NYC Car Service, Airports, Pricing, Rewards
FAQ
We.Car FAQ
Answers to common questions about WE Car — service areas, airports, booking, pricing, vehicles, business accounts, and more.
Airports
Pricing
Booking
Vehicles
Business
Rewards
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Fast answer: WE Car is built for premium NYC rides and airport transfers with transparent, no-surge pricing.

About WE Car

What we are and how we’re different.

Overview
What is WE Car?
WE Car is a premium NYC car service platform offering on-demand and scheduled rides across NYC and nearby airports. Pricing is designed to be transparent with a no-surge mindset.
How is WE Car different from Uber or Lyft?
WE Car focuses on car-service standards: cleaner vehicles, more professional experience, and transparent pricing. You’ll see the total at checkout before confirming.

Airports

Airports covered, flight notes, and pickup guidance.

Airports
Which airports do you serve?
We provide pickup and drop-off at: JFK LGA EWR HPN TEB
Should I add a flight number?
Yes. Adding terminal + airline + flight number in your note helps timing and coordination for the smoothest pickup.
Best practice: “Airport • Terminal • Airline • Flight # • Passengers • Bags”

Booking & Pricing

How booking works and how pricing is shown.

Pricing
How do I book a ride?
Choose pickup and drop-off, select a vehicle, and confirm. Your total is shown at checkout before you book.
Do I see the final price before I confirm?
Yes. The full total is shown at checkout before you confirm the ride.
Can I schedule a ride in advance?
Yes. Scheduling is supported so you can lock in airport rides and important trips ahead of time.
Simple rule: If you can see it at checkout, you can plan confidently.

Vehicles & Drivers

Vehicle options and service standards.

Quality
What vehicle types do you offer?
Options vary by time and demand, but commonly include sedans, SUVs, and larger vehicles for groups. If you have luggage or multiple passengers, choose a larger class and note bags + passengers.
Are drivers professional?
WE Car is built around a professional experience. Vehicle and driver availability can vary by time and location.

Rewards & Coupons

How rewards and offers work.

Savings
Do you have rewards or coupons?
Yes. Rewards and coupons may apply based on eligibility rules. You’ll see applied savings during checkout when available.
Tip: Frequent travelers get the most value by stacking rewards with repeat airport routes.

Business Accounts

Receipts, reporting, and repeat travel workflows.

Business
Do you offer business accounts?
Yes. WE Car supports business-friendly receipts and reporting workflows for repeat travelers and teams.
Is tipping included?
Tipping may be optional depending on how you book. If you tip, it is intended for your driver.
WE Car coordinates independent drivers and vehicle partners. Availability, vehicle class, and pricing may vary by location, time, traffic, and demand. Airport codes “JFK”, “LGA”, “EWR”, “HPN”, and “TEB” are used for destination clarity only.







Car Service Areas

New York City
• Airports -  JFK, Lag, Newport Upper East Side, Tribeca, SoHo, Battery Park City, Chelsea, Lincoln Square, and more

Brooklyn
• DUMBO, Cobble Hill, Brooklyn Heights, Williamsburg

New Jersey
• Short Hills, Montclair, Hoboken, Saddle River, Tenafly, Jersey City

Miami, FL
• Aventura, Coral Gables, Brickell, Coconut Grove, Miami Beach

Texas
• Dallas-Fort Worth Area, Houston, Austin, San Antonio, Prosper, Celina












































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